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  • Tenant: EE
  • Vacancy: Retail Customer Advisor
  • Type: 28 Hours


We want our people to see their potential at work. That’s why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don’t need to have the skills right now – before you know it, you’ll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You’ll be the face of EE and, what’s more, you’ll get the chance to develop a career that goes well beyond our stores. Sounds good, right?

What you’ll do:

Find every opportunity to boost your store’s success with sensational customer serviceCreate an environment in which customers feel welcome and comfortableEngage customers in genuine, enjoyable conversations to understand their needsHelp people choose the right products and show them how to make their digital life betterKeep up to date with all our products, services and promotions, and those of competitorsTake pride in the appearance of the store, keeping it clean and tidy at all times

You’ll definitely:

Be able to show how you’ve worked to and achieved sales targets or deadlinesShow an interest in communications technologyEnjoy being part of a team but still have the drive to work on your own initiative

You might even:

Have worked in retail, sales or serviceKnow a thing or two about the telecoms sector

What’s in it for you?

Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programmeCompetitive salaryUncapped monthly commission, based on personal and store targetsTypical commission of £3,500 (pro-rata); top performers can earn £20,000Competitive healthcare and BT share plans50% discount on an EE mobile package (30% for Friends and Family)25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday offThe chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.



28 hours, flexible, 4-5 days (to include weekends)


£9.14 p/h plus 20% on target commission (uncapped)


Please bring a copy of CV to store or apply online



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