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  • Tenant: Elephant & Castle
  • Vacancy: Front of House
  • Type: Part Time

JOB DESCRIPTION:

Reporting To:

Manager on Duty

PURPOSE OF THE ROLE

Ensuring guest experience at all times

KEY DELIVERABLES AND RESPONSIBILITIES

Following directions and examples of senior staff and managers 

Recommending dishes and drinks with full knowledge of product and daily specials

Ability to work efficiently under pressure

Fast professional speed at busy periods
Knowledge on gift card, voucher and cash payments
Full use of handhelds for taking orders
Communicating with customers to resolve complaints and ensure satisfaction.
Relay all issues to manager on duty
Adhering to checklists provided, keeping the restaurant clean and orderly at all times
Running food, drinks and resetting tables
Upselling products to enhance sales and customers experience Following training plans set out by managers
Answering phones and greeting customers in a timely manner
Building rapport with the customers, getting to know regular guests and chatting in a friendly professional manner to them

CORE COMPETENCIES

Team orientated
Ability to work efficiently under pressure
Professional and outgoing personality
Patient and friendly with demonstrated experience in problem solving

PROFESSIONAL REQUIREMENTS AND EXPERIENCE

Over 18's only

Minimum 1 year working in a restaurant in a front of house role (essential)

  • Personal protective equipment required
  • Social distancing guidelines in place
  • Sanitisation, disinfection and cleaning procedures in place

Schedule:

  • Day shift
  • Holidays
  • Night shift
  • Overtime
  • Weekends

Job Types: Part-time

 

HOURS:

Part Time

 

SALARY:

£9.91 per hour

Benefits:

  • Discounts
  • Tips

 

APPLICATION:

Please send CV and Cover Letter to lisa@elephantandcastle.ie 

 

CLOSING DATE:

Application deadline: 23/04/2021

Expected start date: 01/05/2021

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