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Centre open today 9.00 - 17.30

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01302 368335

  • Tenant: Nuria's
  • Vacancy: Desserts Manager
  • Type: Full Time

Role Responsibility

• Lead the store team in all aspects of delivering the best food & drinks experience to every guest, all of the time

• Manage the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer

• Ensure all cash & stock is kept secure and that all necessary action is taken to ensure the handover of stock & cash is done in a secure manner

• Ensure the store is opened and closed, adhering to all company standards, policies & procedures

• Ensure that all brand standards are delivered throughout the shift to ensure complete customer satisfaction – completing all relevant checks, standards, food and health & safety checks and taking necessary remedial action or escalating as required.

• Train & coach team members as required to support them in delivering their roles effectively, including succession planning and support for other units /contracts

• Deal with and resolve customer complaints in line with company policy/procedures

• Ensure the effective control of labour and that every team member is deployed in an appropriate manner The Ideal Candidate

• Previous experience of working within a customer facing environment

• Supervisory experience

• Enthusiasm to execute outstanding customer service

• Positive attitude with willingness to learn

• Understanding of Key Performance Indicators

• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels

Desirable: Previous experience within a food retail outlet or high street equivalent

• Salary £20k - £25k + Bonus depending on experience.

• Please email your CV to quilters1017@gmail.com

Closing date Thursday 16th June

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