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  • Tenant: The Fragrance Shop
  • Vacancy: Assistant Store Manager
  • Type: Part Time

OVERVIEW: To help manage the store to achieve the Company objectives by providing excellent customer service; to maximize sales and establish efficient methods of operation; to maximize profitability. The role will include leading customer service focus by playing a hands-on role

REPORTS TO: Regional Manager/Cluster Manager/Store Manager


  • Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results.
  • Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a friendly environment. Take a lead role in resolving customer queries and complaints.
  • Ensure that all products are presented/displayed to their best advantage, following guidelines.
  • Actively promote the company and the store in the local market place.
  • Ensure that all products are correctly coded, priced and correct POS is used at all times.
  • Continue to develop self and role by studying relevant training materials and store information.
  • Carry out any reasonable tasks as requested by Store Manager/Cluster Manager/RM.
  • All the above to be carried out in a timely, efficient and cost effective manner.


  • Educated to GCSE level or equivalent.
  • Business related qualification.
  • 1 years’ experience in a supervisory capacity.
  • Leadership Skills
  • Communication Skills
  • Interpersonal Skills
  • Organisation Skills
  • Self-motivated
  • Commercial awareness
  • Visual merchandising knowledge

Job Types: Part-time, Permanent


  • Retail Management: 1 year (Preferred)
  • Management: 1 year (Preferred)


  • A-Level or equivalent (Preferred)

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