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Open Today 10.00 - 16.00

Full opening times

01302 368335

Toilets

Toilets and disabled toilets are located for your convenience in the following areas of the centre:

  • First Floor, next to Customer Services and opposite BHS
  • Second Floor (accessed via lifts located at the end of the Food Mall on the First Floor)
  • Both locations provide disabled access toilets

Disabled toilets and changing facilities

Disabled toilets are located in the following areas of the centre:

First Floor, next to Customer Services and opposite BHS

Second Floor (accessed via lifts located at the end of the Food Mall on the First Floor). This area includes a mobility hoist and changing facilities.

Baby changing and feeding facilities

Baby changing and feeding facilities are located adjacent to the toilet facilities on the First Floor, next to Customer Services and opposite BHS. We’ve even added a bottle warmer in here to make it easier for you – because we like to give a helping hand.

Baby changing facilities are also available on the Second Floor (accessed via lifts located at the end of the Food Mall on the First Floor).

Cash Machines

When there’s shopping to do, there’s cash to spend! That’s why you’ll find three cash machines conveniently located in centre in the following areas:

  • Ground Floor, under the stairs opposite H. Samuel
  • First Floor, in between Starbucks and Sports Direct
  • First Floor, next to Brookfield News and lifts to car park

Lifts

Lifts are located throughout the centre and provide access to various parts of the centre and our car parks:

  • Scenic Lifts – Located on the Ground Floor next to Claire’s Accessories, on the First Floor next to Wilko and from the Rooftop Car Park. These lifts will give you access to Ground Floor and First Floor shopping and parking on our Rooftop Car Park.
  • Upper West Mall Lifts – Located between Beaverbrooks and Quiz on the First Floor. These lifts will give you access to First Floor shopping and parking in our Multi-Storey car park on Levels 2 - 6.
  • South Central Mall Lifts (a) – Located next to escalators to the Bus Station on the First Floor. The two lifts on your left give you access to the Bus Station and Level 2 of the Multi-Storey car park.
  • South Central Mall Lifts (b) – Located next to escalators to the Bus Station on the First Floor. The two lifts on your right give you access to Levels 1 - 6 (excluding Level 3).
  • South Mall Lift – Located adjacent to Sainsbury’s and next to the entrance. These lifts will give you access to Ground Floor Shopping and Rooftop Car Park.
  • South Mall (Sainsbury’s) Lift – Located at the Sainsbury’s entrance. This lift is managed by Sainsbury’s to allow access directly from the Rooftop Car Park and to Ground Floor Shopping.
  • Debenhams Lifts – Located inside the Debenhams store, these lifts offer access to Levels 3 and 4 of the Multi-Storey car park as well as Levels 1 and 2 of the store.

© 2019 Frenchgate Shopping Centre. All rights reserved.

Ledgard Jepson design & development

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