Services & Facilities

Here you will find all the information you will need to visit Frenchgate. You can use this area to learn more about Frenchgate, what we offer, how to get here and where to park!

If you are looking for information regarding a specific store, please head to our Stores & Brands section.

Amazon Lockers

Why not have your parcel delivered directly to Frenchgate? Instead of having parcels delivered to home or work, you can now have them delivered directly to Amazon Lockers at Frenchgate. This allows your parcels to be stored and collected at a time that is convenient to yourself. Amazon Lockers are located adjacent to WOWburger on the first floor.

Tell me more.

Car Parking

Frenchgate Shopping Centre is ideally located in the heart of Doncaster with two secure car parks; Rooftop car park and Multi-Storey car park which combined offers our guests one of 1700 car parking spaces.

Find out more about our Car Parks

Code of Conduct

All of us here at Frenchgate are committed to making your experience here as positive as possible. Whether you’re doing the weekly shop, hunting the next fashion must have, treating the partner to date night or simply popping in for dinner, it’s important that all our visitors feel safe and secure. So, here are a few house rules we kindly ask you all follow.

Read our Code of Conduct

Guest Services

Our excellent guest services team are always happy to help. You can find them in centre across from Next on the first floor. You can also contact then by calling 01302 368335 or email

Find out more about Guest Services

Getting Here

Frenchgate Shopping Centre is located in the heart of Doncaster city centre with easy access from the North and South by car, as well as by bus and train via the centre’s transport interchange.

Travelling by road or rail, find out how to reach us.


We have all the facilities you will need to ensure your visit is a fun and exciting one!

Check out what handy facilities we have on offer

Sainsbury's Carry to Car Service

Doing your weekly shop at Sainsbury’s or just picked up a few things in store and need a helping hand? Sainsbury’s provide a FREE carry to car service for all shopping done in its store. Simply ask a member of Sainsbury’s staff in store for more information – they’ll even help carry your items to the bus or train station (because they’re helpful like that).


Share as you shop: Connect to our FREE Wi-Fi in centre and browse the offers available in store, tweet your purchases and share a photo of those must-have shoes on Instagram. Whatever your reason for connecting, our FREE Wi-Fi ensures you stay connected.